DT210 - Outlook 2010 level 2 |
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|---|---|
| Course Code: | DT210 |
| Course Duration: | 1 days |
| Course Price: | 495.00 |
| Availability: | |
The skills and knowledge acquired in Microsoft Outlook 2010 Level 2 will enable you to manage and organise your e-mail, schedule meetings with colleagues, manage your contact information, and create task requests for others to perform.
At the completion of this course you should be able to:
- effectively edit email messages
- organise and work with mail folders and use quick steps
- use the search facilities to locate messages and other Outlook items
- work with message views
- create and work with colour categories
- create and use rules to manage your email messages
- use many Outlook features as you work with email messages
- schedule appointments and events in your calendar
- schedule meetings using Microsoft Outlook
- monitor and manage your contacts within Outlook
- create and work with task requests
Editing Messages
- Copying Text Within A Message
- Copying Text Between Messages
- Copying From Another Source
- Deleting Text
- Removing An Attachment
Organising Messages
- Creating A Message Folder
- Moving Messages
- Copying Messages
- Deleting Messages
- Recovering Deleted Messages
- Cleaning Up Conversations
- Working With Favourites
- Deleting Message Folders
- Recovering Deleted Folders
- Emptying Deleted Items
- Automating Common Tasks With Quick Steps
- Customising A Default Quick Step
- Creating A Quick Step
- Using Quick Steps
- Archiving Messages
- Recovering Archived Messages
Searching
- Using Instant Search
- Expanding The Search
- Search Query Syntax
- Search Query Syntax – Dates and Size
- Using Recent Searches
- Search Options
- Searching Other Outlook Items
- Using A Search Folder
- Adding A Predefined Search Folder
- Customising Predefined Search Folders
- Creating A Custom Search Folder
Working With Views
- Changing The Current View
- Arranging Messages Within A View
- Sorting Messages Within A View
- Working With Columns In A View
- Formatting Columns In A View
- Creating A Custom View
- Adding A Filter To A Custom View
- Deleting A Custom View
Colour Categories
- Creating A New Colour Category
- Assigning A Colour Category
- Assigning A Quick Click Category
- Finding Messages With Categories
- Removing Categories From Messages
- Deleting A Colour Category
Working With Rules
- About Rules
- Creating A New Rule From A Template
- Selecting The Rule Conditions
- Selecting The Rule Actions
- Selecting The Rule Exceptions
- Naming And Reviewing The Rule
- Testing The Rule
- Managing Existing Rules
- Deleting A Rule
Email Techniques
- Effective Email Management
- Recalling A Sent Message
- Printing A Message
- Printing A Message List
- Message Formats
- Changing The Message Format
- Choosing Themes Or Stationery
- Applying A Theme Or Stationery To A Message
- Turning Themes Or Stationery Off
- Applying A Theme
- Saving A Message Draft
- Using A Saved Message
- Sending A Voting Message
- Responding To A Voting Message
- Tracking Voting Responses
- Sending Automatic Responses
Appointments And Events
- Scheduling An Appointment Using Click To Add
- Scheduling Using The Appointment Window
- Rescheduling An Appointment To Another Day
- Rescheduling An Appointment To Another Time
- Creating Recurring Appointments
- Changing Recurring Appointments
- Scheduling An Event
- Scheduling Free And Busy Times
- Categorising Activities
- Printing Your Calendar
- Deleting Activities
Scheduling Meetings
- Scheduling A Meeting
- Meeting Response Options
- Responding To Meeting Requests
- Tracking Meeting Responses
- Changing A Meeting
- Adding Or Removing Attendees
- Preventing Responses
- Cancelling A Meeting
- The Scheduling Assistant
- Using The Scheduling Assistant
- Scheduling Meetings Using Calendar Groups
Managing Contacts
- Emailing A Contact
- Adding A Contact From An Email
- Sending An Electronic Business Card
- Receiving An Electronic Business Card
- Creating A Contact Group
- Using A Contact Group
- Using A Partial Contact Group
- Deleting Members From A Contact Group
- Setting Contact Activity Options
- Manually Recording Contact Encounters
- Recording Timed Encounters
- Reviewing Contact Encounters
- Task Requests
- How Task Requests Work
- Creating A Task Request
- Responding To A Task Request
- Completing An Assigned Task
- Viewing Updated Task Requests
Concluding Remarks
Microsoft Outlook 2010 Level 2 is designed for users who are keen to how to use some of the more advanced aspects of Microsoft Outlook 2010 including organising email messages, scheduling meetings, creating and managing task requests, and the like.
Microsoft Outlook 2010 Level 2 assumes little or no knowledge of the software. However, it would be beneficial to have a general understanding of personal computers and the Windows operating system environment.