This 4-day, lab-intensive course focuses on providing system administrators with the advanced knowledge, skills, and abilities to achieve competence in troubleshooting the VMware vSphere™ virtual infrastructure. In this course, you will spend most of the time diagnosing and rectifying configuration problems created on VMware® ESX™/ESXi hosts and VMware vCenter™ Server systems. This course is 25 percent lecture and 75 percent hands-on labs.
At the end of the course, you should be able to: Use the VMware vSphere Client and service console commands to configure or diagnose and rectify problems on ESX
• Use the vSphere Client and the VMware vSphere Management Assistant (vMA) appliance to configure or diagnose and rectify problems on ESX and ESXi hosts
• Use ESXi technical support mode to diagnose and rectify problems on ESXi
ESXi Command-Line Troubleshooting Methods • Install and use vMA • Learn common VMware vSphere Command-Line Interface commands and syntax • Configure ESXi technical support mode and SSH access ESX, ESXi, and vCenter Server Log Files • View ESX, ESXi, and vCenter Server log files • Configure a centralized ESX/ESXi log host Network Troubleshooting • Identify and configure vNetwork components • Configure and use a network traffic sniffer Management Troubleshooting • Troubleshoot vSphere management components Storage Troubleshooting • View, configure, and diagnose storage access problems • Configure iSCSI authentication and digests VMotion Troubleshooting • Troubleshoot VMotion and Storage VMotion errors VMware HA Cluster Troubleshooting • Troubleshoot errors with slot calculations, admission control, and host monitoring DRS Cluster Troubleshooting • Troubleshoot errors with shares, pools, and limits Virtual Machine Troubleshooting • Review power-on requirements • Troubleshoot virtual machine power-on failures Graduation Lab • Complete a final multihour, multiproblem troubleshooting exercise
System administrators, systems engineers, and help desk personnel who need the knowledge, skills, and abilities to perform advanced troubleshooting of their vSphere deployments
This is an advanced course. Prerequisites include the completion of one of the following: • VMware vSphere: Install, Configure, Manage HH627S • Completion of vSphere: Fast Track HH629S • Equivalent knowledge and administration experience with ESX/ESXi and vCenter Server
