This one-day instructor-led course Conducting Effective Meetings is delivered using applied principles of adult learning and effective reinforcement through workshop based activities, incorporating the STAR methodology:
Situation – a brief outline of the situation or setting
Task – outline what you did
Approach or action – outline how you did it
Result – describe the outcomes
This course it commences with the identification of existing knowledge, moves on to building skills and techniques and is completed by relating learning to the work place and committing behavioural change.
Upon course completion, participants will be able to:
• Use clear guidelines for the planning, preparation and running of meetings
• Apply the skills of leading, processing and managing meetings
• Keep meetings focused and productive
• Encourage other participants to make effective contributions
Diagnostic clinic
• Your chairing skills
Essentials of meetings
• Purpose
• Types of meetings
• When not to hold a meeting
• Personnel roles
Organising a meeting
• Identifying the attendees
• Basic organisation - notification
• Setting and distributing agenda
Chairing a meeting
• Welcome
• Opening
• Meeting protocols
• Keeping on track
• Decisions and actions
• Closing the meeting
Commitment, participation and involvement
• Purpose and meaning
• Pacing a meeting
• The social side
Effective minute taking
• Styles of minutes
• Tips for summarising discussion
• Recording decisions and actions
Planning into Action
• Putting planning into action
