This five-day instructor-led course is the first course in the Cisco Voice Professional Curriculum. This course gives students the foundation for gaining hand-on skills and significant understanding of packet telephony by presenting the technologies that are common for both Enterprise and Service Provider students.
This course also teaches students how to use the available tools to find the information needed to accomplish their everyday tasks. Since no two networks are alike, this approach enables a student to apply the knowledge gained in this course to their specific needs.
After completing this course participants can register to sit the (CVOICE) 642-436 exam.
After completing this course, students will be able to:
• Identify the components, processes, and features of traditional telephony networks that provide end-to-end call functionality. • Describe two methods of call control used on voice and data networks and provide one example of a protocol for each. • List at least five components or capabilities that are required to provide integrated voice and data services in campus LAN, enterprise, and service provider environments. Furthermore, students will be able to select the appropriate analog voice connection to a device given the types of analog connections and their susceptibility to line quality problems. • Describe the appropriate signaling method to deploy in a telephony system given the type of signaling: between PBXs; between PBXs and central offices; or specialised, such as ISDN. • Implement an effective method of transporting fax and modem traffic over a Voice over IP network.
Module 1: • Introduction to Packet Voice Technologies
Module 2: • Analog and Digital Voice Connections
Module 3: • Configuring Voice Interfaces
Module 4: • Voice Dial Peers
Module 5: • Introduction to Voice over IP
Module 6: • Voice over IP Signalling and Call Control
Module 7: • Improving and Maintaining Voice Quality
Module 8: • Scalable Numbering and Applications
Module 9: • Additional Resource: Voice Over Frame Relay
Module 10: • Additional Resource: Voice Over ATM
This course is intended for individuals wanting to gain their CCVP and CCIE certifications and those interested in IP Specialist courses.
Before attending this course, students should have:
• A working knowledge of LANs, WANs, and IP switching and routing • Basic internetworking skills taught in the ICND training course or equivalent knowledge • Completed the Cisco QOS course • A sound knowledge of the traditional PSTN operations and technologies is also required
