To provide a thorough understanding of an introductory and intermediate concepts and skills that will enable the participant to effectively use Microsoft Outlook 2003 through group and individual instruction, hands-on practical exercises, visual aids, and comprehensive training manuals and materials.
At completion of Microsoft Outlook 2003 Level 1 you should be able to:
• Gain and overview of the benefits of email
• Start Outlook 2003 and navigate around the various features
• Create and send email messages
• Receive emails in your Inbox
• Competently work with file and item attachments within email messages
• Work with message flags and reminders
• Work with the Calendar feature in Outlook
• Create and work with contacts
• Create and work with tasks
The Key Features of Outlook
• What is Microsoft Outlook ?
• The Key Features of Outlook
Starting Outlook
• Starting Microsoft Word
• The Outlook Sections
• Minimising Outlook
• Exiting Outlook
Using E-Mail
• Creating and Sending an E-Mail Message
• Opening an E-Mail Message
• Closing an EMail Message
• Replying to an E-Mail Message
• Forwarding an E-Mail Message
• Deleting an E-Mail Message
• Setting E-Mail Message Options
• Being Notified of E-Mail When Using Other Programs
Additional E-Mail Features
• Working with Attachments
• Marking E-Mail Messages as Read/Unread
• Setting The Message Flag
• Creating Draft E-Mail Messages
• Using Stationery
Using Contacts
• Accessing Contacts
• Creating a New Contact Item
• Other Contact Information
• Creating Similar Contacts
• Editing a Contact Item
• Deleting Contact Items
• Distribution Lists
• Editing a Distribution List
• Deleting a Distribution List
Using the Calendar
• Accessing The Calendar
• Working with Appointments
• Using Reminders
• Working with Recurring
• Appointments
• Creating an Event
Scheduling Meetings
• Scheduling a Meeting and Resources
• Responding to a Meeting Request
• Checking Responses to a Meeting Request
• Proposing a New Meeting Time
• Rescheduling a Meeting
• Cancelling a Meeting
Tasks
• Creating a Task
• Updating a Task
• Marking a Task Complete
• Deleting a Task
• Assigning a Task to Someone Else
• Receiving and Responding to a Task Request
Using Notes
• Creating a Note
• Editing a Note
• Deleting a Note
• Customising Notes
Viewing, Sorting and Printing Outlook Items
• Viewing Outlook Items
• Sorting Outlook Items
• Using The Reading Pane
• Using AutoPreview
• Printing and Print Previewing Items
Working with Folders
• Creating a New Folder
• Moving/Copying Items into a Folder
• Deleting Outlook Items
• Recovering Deleted Items
• Emptying The Deleted Items Folder
Using Categories
• Assigning a Category
• Using Categories to Group Items
• Customising The Master Category List
Using Help
• Getting Help
• The Office Assistant
• Customising The Office Assistant
• Using The Help Program
• Printing a Help Topic
• Using What’s This?
Microsoft Outlook 2003 Level 1 assumes little or no knowledge of the software. However, it would be beneficial to have a general understanding of personal computers and the Windows operating system environment
