ITIL® Foundation Certificate in IT Service Management
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Course Code:
ITILF -
Course Duration:
3 Days -
Course Price:
$2000/- (Special Offer) -
Availability:
Call/Email to register interest
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Overview & ObjectivesOpen or Close
ITIL® Foundation is the most important certificate for IT professionals and employees wishing to know more about IT Service Management. Organizations that work according to ITIL® use the complete ITIL® exam program for training personnel based on their roles. Their ITIL® skills enable them to perform and cooperate better.
ITIL® Foundation is part of the Certified Integrator program and is one of the prerequisites to attain the titles:
- EXIN Certified Integrator Secure Cloud Services
- EXIN Certified Integrator Agile Service Projects
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Skills GainedOpen or Close
Candidates can expect to gain knowledge and understanding in the following upon successful completion of the education and examination components related to this certification.
- Service management as a practice (comprehension)
- The ITIL service lifecycle (comprehension)
- Generic concepts and definitions (awareness)
- Key principles and models (comprehension)
- Selected processes (awareness)
- Selected functions (awareness)
- Selected roles (awareness)
- Technology and architecture (awareness)
- Competence and training (awareness)
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Course ModulesOpen or Close
ITIL® Foundation enables you to lay the basis for a complete program of ITIL® exams and obtaining various certificates in IT Service Management. This will show that you take your work according to ITIL® seriously. It will improve your qualifications for working with other ITIL®-certified personnel.
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PrerequisitesOpen or Close
None.
Who Should Attend:
You are an IT professional, business manager or business process owner in an organization that operates according to ITIL®. After gaining the certificate, you will understand how the ITIL® exam program contributes to raising the quality of IT Service Management. Your role and qualities are important for better (team) performance.