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ITIL® Foundation Certificate in IT Service Management

  • Course Code:

    ITILF
  • Course Duration:

    3 Days
  • Course Price:

    $2225/-
  • Availability:

    Call/Email to register interest
  • Overview & ObjectivesOpen or Close

    ITIL® Foundation is the most important certificate for IT professionals and employees wishing to know more about IT Service Management. Organizations that work according to ITIL® use the complete ITIL® exam program for training personnel based on their roles. Their ITIL® skills enable them to perform and cooperate better.

     

    ITIL® Foundation is part of the Certified Integrator program and is one of the prerequisites to attain the titles:

    • EXIN Certified Integrator Secure Cloud Services
    • EXIN Certified Integrator Agile Service Projects
  • Skills GainedOpen or Close

    Candidates can expect to gain knowledge and understanding in the following upon successful completion of the education and examination components related to this certification.

    • Service management as a practice (comprehension)
    • The ITIL service lifecycle (comprehension)
    • Generic concepts and definitions (awareness)
    • Key principles and models (comprehension)
    • Selected processes (awareness)
    • Selected functions (awareness)
    • Selected roles (awareness)
    • Technology and architecture (awareness)
    • Competence and training (awareness)
  • Course ModulesOpen or Close

    ITIL® Foundation enables you to lay the basis for a complete program of ITIL® exams and obtaining various certificates in IT Service Management. This will show that you take your work according to ITIL® seriously. It will improve your qualifications for working with other ITIL®-certified personnel.

    Click here to download the syllabus

  • PrerequisitesOpen or Close

    None.

     

    Who Should Attend:

    You are an IT professional, business manager or business process owner in an organization that operates according to ITIL®. After gaining the certificate, you will understand how the ITIL® exam program contributes to raising the quality of IT Service Management. Your role and qualities are important for better (team) performance.

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