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ITIL® Managing Across the Lifecycle Certificate

  • Course Code:

    ITILMALC
  • Course Duration:

    5 Days
  • Course Price:

    $3750.00
  • Availability:

    Call/Email to register interest
  • Overview & ObjectivesOpen or Close

    IT Service Management is a continual process. This certificate concentrates on the management side of ITIL®, from the perspective of planning, implementation, strategic change and risk management. Participants consider IT Service Management over the long term.

  • Skills GainedOpen or Close

    Upon successful completion of the education and examination components related to this qualification, candidates can expect to gain competencies in the following:

    • Key concepts of the service lifecycle
    • Communication and stakeholder management
    • Integrating service management processes across the service lifecycle
    • Managing services across the service lifecycle
    • Governance and organization
    • Measurement
    • Implementing and improving service management capability.
  • Course ModulesOpen or Close

    The certificate is compulsory for anyone wishing to obtain the ITIL® Expert certificate. ITIL® Expert is an initial requirement for becoming an ITIL® Master in IT Service Management. 

     

    Click here to download the syllabus

  • PrerequisitesOpen or Close

    – The ITIL® Foundation certificate in IT Service Management*

    – An accredited training by an accredited training provider

    – Obtained at least 15 credits with ITIL® Service Lifecycle or Service Capability qualifications

    *Or the Foundation certificate in IT Service Management (based on ITIL®) (version 2)  in combination with the ITIL® Foundation bridge certificate.

     

    Target group

    A certificate for CIOs, Senior IT Managers, IT Managers and Supervisors, IT professionals and IT Operation practitioners. You are involved with monitoring the ITIL® Lifecycle and improving IT Service Management in your organization.

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