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Outlook 2019 – Level 3

  • Course Code:

    50537
  • Course Duration:

    1 Day
  • Course Price:

    $395.00
  • Availability:

    Call/Email to register interest
  • Overview & ObjectivesOpen or Close

    This one-day instructor-led course provides students with advanced skills for managing e-mail, collaborating with others, and customizing the Microsoft Outlook interface.

    This course is intended for experienced information workers who want to learn advanced-level Outlook skills.

     

     

  • Skills GainedOpen or Close

    After completing this course, students will be able to:

    • Work with new mail notifications
    • Create rules to process messages
    • Block unwanted messages
    • Secure your e-mail
    • Work with Outlook items while offline
    • Manage download options for slow connections
    • Automatically reply to messages
    • Work with SharePoint site content
    • Personalize the Outlook program window
    • Create and manage Quick Steps
    • Customize the ribbon
    • Customize the Quick Access Toolbar
    • Personalize your Office and Outlook settings
  • Course ModulesOpen or Close

    Module 1: Manage E-Mail Settings

    This module explains how to manage new mail notifications, create rules to process messages, manage unwanted mail, and protect your e-mail.

     

    Lessons

    • Working with New Mail Notifications
    • Creating Rules to Process Messages
    • Blocking Unwanted Messages
    • Securing Your E-Mail

    Lab: Working with New Mail Notifications

    • Customize and work with desktop alerts

    Lab: Creating Rules to Process Messages

    • Process incoming messages that meet specific criteria

    After completing this module, students will be able to:

    • Customize how Outlook announces the arrival of new messages.
    • Process messages automatically base on rules.
    • Manage junk mail.
    • Use Outlook tools to keep messages safe.

     

    Module 2: Work Remotely

    This module explains how to use Cached Exchange Mode to work remotely, how to work more efficiently when you have a slow connection, how to reply set up automatic message replies, and how to work with SharePoint site content.

     

    Lessons

    • Working with Outlook Items While Offline
    • Managing Download Options for Slow Connections
    • Automatically Replying to Messages
    • Working with SharePoint Site Content

    Lab: Automatically Replying to Messages

    • Set up future internal and external automatic replies

    After completing this module, students will be able to:

    • Work in Outlook while offline.
    • Select the download option most appropriate for their internet connection.
    • Set up automatic responses to messages.
    • Work offline with SharePoint document library content.

     

    Module 3: Customize Outlook

    This module explains how to change the appearance and arrangement of elements in the program window, create custom Quick Steps to perform multiple actions with one click, specify the tabs that appear on the ribbon and groups that appear on the ribbon tabs, a add frequently used commands to the Quick Access Toolbar, and configure Office and Outlook settings.

     

    Lessons

    • Personalizing the Outlook Program Window
    • Creating and Managing Quick Steps
    • Customizing the Ribbon
    • Customizing the Quick Access Toolbar
    • Personalizing Your Office and Outlook Settings

    Lab: Personalizing the Outlook Program Window

    • Customize the Outlook program window to meet your needs

    Lab: Creating and Managing Quick Steps

    • Create a custom Quick Step

    Lab: Customizing the Ribbon

    • Experiment with ribbon customizations, including custom groups and tabs

    Lab: Customizing the Quick Access Toolbar

    • Add a button to the Quick Access Toolbar

    After completing this module, students will be able to:

    • Rearrange program window elements to suit their working style.
    • Create a custom Quick Step to send an e-mail message.
    • Turn off a tab that is rarely used.
    • Add commands that are frequently used to the Quick Access Toolbar.
    • Adjust Office and Outlook settings to suit the way they work.

     

  • PrerequisitesOpen or Close

    Before attending this course, students must have:

    • Basic computer knowledge.
    • Basic file-management skills.
    • Basic knowledge of the Outlook interface and Outlook item creation.

     

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